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    industry updates9

    Important and up to date news regarding the insurance industry.

    Urgent Message from University of Maryland Health Advantage

    *** URGENT ***

    As of Wednesday, August 1, 2018 University of Maryland Health Advantage (UMHA) will no longer be using the Cavulus platform for MA enrollments.  UMHA reports, “We are working diligently to replace the CRM with a more robust and user-friendly system as soon as possible. The CRM system will become your single source of truth for agent on-boarding, sales and enrollment management, and commission payments in one all-inclusive system, and we are excited to roll out this new product. “

    We recognize that this change may present some challenges.  We also apologize for any inconvenience that this transition may cause, although our goal is to introduce a new CRM system that we believe will move the organization forward and strengthen our partnership with you.

    In the meantime, please forward all applications to fax number 1-844-339-2923, so that UMHA can process them expeditiously. For lead distribution, UMHA will email leads out to agents, and will follow up with a telephone call to confirm receipt.   Additionally, direct uplines will be cc’d on these communications. For the time being, telesales will be shut down until further notice.

    Thank you in advance for your patience and understanding while UMHA works to introduce an improved CRM system.”

    Sales Operations - Medicare

    University of Maryland Health Advantage

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