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    industry updates9

    Important and up to date news regarding the insurance industry.

    Carrier Updates

    Important Update from Humana

    SSA/RRB ​Premium Deduction Issue

    Members who requested premiums to be deducted from their SSA/RRB for 2019 plans will need to send payment directly to Humana due to a system issue with the Social Security Administration.What Happens Next? 

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    National General Product Updates

     The following changes will be available for quoting on May 17, 2019, for May 18, 2019, and later effective dates. 

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    Aetna Medicare Producer News

    Aetna has a few updates on the Aetna RX Home Delivery, DSNP Mmarketing materials, and compliance in 2019.

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    Discontinued Electronic Application Submission Verification Call Requirement

    As WellCare continues to provide improved experiences for their sales partners, effective 5/3 the requirement for electronic application verification will be eliminated. Moving forward, agents are no longer required to call the ePAV line to verify enrollment prior to the processing of online applications.

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    Aetna: Did You Know?

    Did you know that Aetna MAPD members have the option of emailing Member Services directly to ask questions versus calling in and possibly waiting on hold during peak times?

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