Cigna Salesforce Update
- Category: Carrier Updates
- Published: Tuesday, 17 September 2019
- Written by Rebekah Williams
As you may be aware, Cigna Medicare planned on changing their CRM platform from eAgent to Salesforce for the 2020 AEP. In haring agents concerns around timing and training, they have decided to postpone the launch until after AEP to ensure a smooth transition.