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Carrier Updates

Carrier Updates

Humana Face To Face Schedule For 2018 AEP

Humana will again offer newly certifying agents the opportunity to certify online or via attending a local F2F certification class for the PY2018. While online certification will be an option, it is recommended agents consider one of Humana's Face-to-Face (F2F) certification classes, as newly certified agents get the opportunity to learn more about Humana and their local value propositions!  Please see the information below on the agent options for certification. 

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New browser compatibility tool for Humana Agents

It has been brought to Humana's attention that all Adobe PDF’s with links as well as their Humana MarketPOINT University (HUM) Computer Based Training (CBT) modules are not compatible with Google Chrome. This is a result of Google deciding to longer support Flash. To avoid technical difficulties please use the supported browsers listed below when completing CBT modules and/or opening links within PDF’s.

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Transamerica TrendsetterĀ® Portfolio 2017 Updates and Re-Price

Transamerica is committed to providing the flexible and versatile products today's clients need. On May 6, 2017, the Trendsetter® term product portfolio is being re-priced to comply with industry requirements. The new 2017 Commissioner's Standard Ordinary (CSO) tables are being implemented on the portfolio.  

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Attention Aetna Agents!

Please be advised that the AHIP and Aetna certification website will be down on 4/20/17 at 1:02 AM EDT and will be brought back on line on 4/24/17 at 8:00 AM EDT

Alert! HHS OIG Hotline Scam

Alert

The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) Hotline telephone number is being used as part of a scam.  The scam involves a group making calls to beneficiaries posing as representatives of the hotline in order to obtain personal information.  The HHS OIG Hotline was started for inbound calls only and does not make outbound calls.

Action

If a member reports having been contacted by the HHS OIG Hotline: