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Carrier Updates

New browser compatibility tool for Humana Agents

It has been brought to Humana's attention that all Adobe PDF’s with links as well as their Humana MarketPOINT University (HUM) Computer Based Training (CBT) modules are not compatible with Google Chrome. This is a result of Google deciding to longer support Flash. To avoid technical difficulties please use the supported browsers listed below when completing CBT modules and/or opening links within PDF’s.

 Supported browsers include:

  • Internet Explorer
  • Edge
  • Firefox
  • Safari

In order for you to quickly assess the status of your browser we have developed a browser compatibility tool. This tool will help you decipher which browser(s) you have on your computer/tablet or smartphone that is compatible, and provide links to download a compatible browser if necessary. 

Click here to access HMU Browser Capability Check.

IMPORTANT: These issues are NOT because of Humana MarketPOINT University. These issues are due to Google’s business decisions. We have exhaustively researched these issues and worked with outside experts and have not been able to create work-arounds that make Chrome compatible.