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Carrier Updates

An Important Reminder From Molina:  Deadline for a March, 2017 effective enrollment submission is 3/1/2017 by Noon MST. 

As we near the end of the month, please be reminded of the importance of submitting all Molina Medicare Enrollment Forms, immediately.  The election period ends the last day of the month.  CMS expects each new member to have access to their plan’s healthcare system on the first day of the effective month.  If we do not have the form, they may have difficulty getting access. 

Please note, signed February enrollment forms received by Molina after noon MST on March 1, 2017 may result in a call to the beneficiary by our Membership Accounting Team to confirm they still want an March 1, 2017 effective date.  During that call, beneficiary may request an April 1, 2017 effective date or they may cancel the enrollment.  Avoid that call by faxing all enrollments before noon MST to 844-541-6848.

BSU will send you an enrollment confirmation e-mail the next business morning after we receive your enrollments.  This e-mail will include all enrollments received by 3:00 PM MST.  If you have submitted an enrollment prior to 3:00 PM MST and do not receive an e-mail the next morning, please contact the BSU right away.  BSU can check our records and have you re-submit the enrollment if necessary and make sure your client is enrolled for the date they requested.  Note enrollments submitted on the weekend, are processed on Monday.  The confirmation emails for these enrollments will be sent on Tuesday mornings. 

If there are any questions, please contact your Broker Representative or the Broker Support Unit.

Do not delay fax all enrollments in right away!  Fax 844-541-6848.