Please be aware, SureBridge is experiencing an issue when using the “Template” or “Copy” functions in the POS Tool to create proposals that include the new HospitalWise, CI Wise Package, CancerWise Plus and/or HeartWise plans for non-senior and seniors.
The benefits for the base plan and/or riders in the proposal are not accurately populating the application. Proposals that do not include one of the new plans are not affected.
They are working to resolve this issue as quickly as possible. In the meantime, please do not use the “Template” or “Copy” functions for proposals that include the new plans until further notice. SureBridge will notify you as soon as the issue has been resolved.
Your patience is appreciated during this time.