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Carrier Updates

At Humana, every agent’s success is their success. As of September 13th Humana is proud to introduce The Agent of Record Protection Pledge.

Under The Agent of Record Protection Pledge, your AOR status—and corresponding renewal commissions—will be retained when existing Humana members make like-to-like plan changes via CMS.govHumanaMedicare.com or with help from a Humana telesales agent.

Their new system will:

  • Automatically retain your existing Agent of Record (AOR) relationship if one of your members switch like-to-like plans
  • Ensure your corresponding renewal commissions aren't jeopardized
  • Launch during the 2019 Annual Enrollment Period - and remain active on an ongoing basis after that 

Click here to view the full details of The Agent of Record Protection Pledge.