An email was sent from Sentinel to agents that recently completed their training in Sentinel. The email that was sent was an error and mentioned that they were NOT RTS, when in fact they ARE RTS.
PLEASE NOTE: This email was sent in error! By completing the 2019 Clover Certification program plus the state-based program that agents enrolled in and passed, the agents are RTS with Clover in that state and do not need to take any additional steps to sell in that state. Additionally, the agent dashboard status will be updated shortly to reflect your current RTS status for the states you have passed certification.
All agents that received this email have been called by the Clover Health team letting them know that they are RTS and the email was an error.