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Carrier Updates

With the new Medicare Advantage open enrollment period (OEP) officially underway, Cigna-HealthSpring wants to make sure that you’re getting credit for every sale that qualifies for an active OEP enrollment.

Follow these steps when completing an application for an OEP enrollment, and refer to the visuals below for additional guidance:

  • Check theSEP box* on page 7 of the application
  • Write in OEPas the SEP code in the open text field on page 7 of the application
  • Check the OEP SEP code / statementbox on page 8 of the application

*Please note that the code OEPI is only used for Open Enrollment Period for Institutionalized Individuals.

This code should not be used for OEP.

Remember to carefully review your applications before submitting them to Cigna-HealthSpring to avoid any delays in processing. For applications that have already been submitted, Cigna-HealthSpring will review the full application, including the election period. If the incorrect election period has been selected, their enrollment department will update the election period to the one that best represents the enrollment type and no further action will be needed on your part.