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Carrier Updates

Allwell would like to notify you of an important change that will impact Medicare enrollment submissions and access to enrollment data moving forward with Allwell from Arizona Complete Health.

Effective 4/1/2019, agents are required to submit Medicare enrollment applications solely noting their National Producer Number (NPN) instead of the previously assigned Allwell Broker Agent ID. The NPN will become the primary identifier for all Medicare business with Allwell from Arizona Complete Health. This will ensure all Medicare sales are processed for payment correctly.

Please Note: Continuing to use the current Allwell Broker ID Number will impact the broker linkage on submitted enrollments, which may delay payment of commissions.  

The NPN should be written/entered into the appropriate field on all Medicare enrollment submissions (online and paper forms). The above message regarding the change to using NPN is concurrently being communicated to selling agents, however your assistance in reinforcing this change is appreciated.