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Carrier Updates

An Easier and Automated Way to Pay!  In an effort to minimize member wait times and improve customer service, we are introducing

automated phone payments. The member simply calls our Billing Service Center and the automated system will guide the member in making a payment.

This new automated feature allows the member to make a payment at any time and on any day.

How it works

The member should:

  1. Call the Billing Service Center at 866-569-5933.
  2. Make a payment. The member should dial 1 and follow the prompts to enter the payment information. The member will need to enter the numeric portion of his or her member ID number and ZIP code.
  3. Receive confirmation. Once the member has entered the payment information, he or she will receive a unique confirmation number over the phone. Note:  Payments are one-time only. The member can, however, choose to save payment information for future calls. A member must use a checking account or major credit card to complete the transaction. We do not accept American Express at this time.

Other Ways to Pay

As a reminder, there are other ways a member can make a payment:

  • Pay Online using QuickBillSM, our secure online payment center that is open 24/7.
  • By mail:
    • Attn:  LockBox
      BlueChoice HealthPlan
      P.O. Box 100216
      Columbia, SC  29202-3216
  • In person at a South Carolina Blue SM retail center

 Questions?

Please contact your BlueChoice® representative with any questions.