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Carrier Updates

Carrier Updates

National General Product Change Updates

National General's products continue to develop as we make our way towards Spring. The following changes will be available for quoting on March 22, 2019, for March 23, 2019, and later effective dates.

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SureBridge Products Releasing In Idaho

SureBridge's new supplemental products are almost here! HospitalWise™ and the CI Wise™ Suite, which includes CancerWise® Plus and HeartWise™, will be ready for you to start selling this Friday, March 22nd.

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Cigna-HealthSpring's DentaQuest

Some of Cigna-HealthSpring's customers in select markets have had a problem finding a dentist in the DentaQuest network. This is primarily in areas where DentaQuest supplements their contract network with a rental network. What they're doing about it: DentaQuest Member Concierge.

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Aetna Updates And Reminders

A few updates and reminders from Aetna including: OEP ends March 31st, dental options for MA/MAPD plans, hosting educational events, and resources for Living®.

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An Important Reminder From Cigna

The Cigna Supplemental Benefits (CSB) team would like to clarify the use of agency code numbers versus personal writing agent numbers. Any agency contracted as a corporate entity will receive both an agency code number and a personal writing agent number for the principal of the agency. It is important to note that the principals' personal writing agent number will have a prefix of "SYS."

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Compliance Communication From Humana

********BREAKING NEWS FROM HUMANA********  

2019 Compliance Communication - Genetic Testing

It has come to our attention that agents are being recruited by third parties to conduct outreach to Medicare beneficiaries to promote and complete oral swabs for genetic testing in exchange for compensation.  Programs such as these may create opportunities for fraud, waste, and abuse that can negatively impact the beneficiary, the agent, and the Plan Sponsor. 

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Aetna's Bonus Program Update

As of March 1, 2019, Medicare Supplement policies sold to South Carolina residents will no longer qualify for Aetna's Medicare Supplement bonus program.

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