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Carrier Updates

Carrier Updates

WellCare's 2019 AEP Wrap-Up

WellCare has given an update on 2019 plan materials, member portal registration issues, 2019 information on WellCare.com, and 1/1/2019 effective - application processing.

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Liberty Bankers Life System Error

It has come to Liberty Bankers Life attention that a system’s error resulted in premium payment being withdrawn from Liberty Bankers Life policy holders’ bank accounts twice.  This “double draft” only impacted active contract holders with a draft date of 01/01/2019.

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Molina's Holiday Schedule

To all Molina's broker partners: the Broker Support Unit's hours will vary for both the Christmas and New Year's holidays coming up.

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UnitedHealthcare's Network Update - Duke LifePoint

UnitedHealthcare strives to provide Medicare Advantage (MA) members with access to quality health care by contracting with a broad network of hospitals at affordable rates. Recently, you may have heard that UnitedHealthcare provided Duke LifePoint a comprehensive proposal more than two months ago to begin renewal negotiations.

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Anthem BCBS Update

As we have passed the halfway mark into AEP, Anthem would like to say thank you for all of your efforts! There have been some longer than anticipated wait times when calling in for DSNP verification and Broker Support. Anthem is asking for your patience as one of their call centers was affected by the California wild fires and they had members of their Medicare team lose their homes and/or be displaced.

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