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Carrier Updates

Carrier Updates

Complete Your 2019 ACT With WellCare

Agents certifying with WellCare must complete the 2019 Annual Certification Training (ACT) in WellCare University. As a reminder, 2019 ACT and AHIP must be completed by 9/30 in order to avoid suspension from marketing/selling both 2018 and 2019 WellCare products. Agents who do not complete all requirements prior to the deadline will remain in a suspended status until the requirements are met. Note: The transfer of completed AHIP to your WellCare University transcript can take up to 48 hours.

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SureBridge POS Tool Issue

Please be aware, SureBridge is experiencing an issue when using the “Template” or “Copy” functions in the POS Tool to create proposals that include the new HospitalWise, CI Wise Package, CancerWise Plus and/or HeartWise plans for non-senior and seniors.

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Compliance Reminder From SureBridge

SureBridge would like to remind their Producers of the commitment we all share — to observe the highest standards of business and personal ethics in the conduct of their business.

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Cigna-HealthSpring Certification Reminder

Cigna-HealthSpring's 2019 certification was launched in July and their records indicate that some agents have not fully completed either AHIP or their modules in order to sell 2019 effective business. To further assist you, Cigna-HealthSpring has recently updated their certification process to make it easier and faster to complete.

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Pre-Order 2019 Enrollment Kits For Aetna

If you’re “ready to sell” for 2019, you can now pre-order enrollment kits for 2019 Aetna and Aetna Coventry Medicare plans (MA/MAPD, PDP). Through this pre-ordering opportunity, you can order an initial amount of kits for the early weeks of the Annual Election Period (AEP).

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