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Carrier Updates

Carrier Updates

Clover's Care Survey

Over the last two weeks agents have helped Clover connect with 460 Medicare eligibles to administer the Clover Care Survey and collect valuable information that allows Clover to better serve its newest members.

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How To Present Clover Health To Your Clients

In the sales kit there is a great creative piece that walks through who Clover is and what they believe. What makes Clover Health different is their commitment to customer service and solving their Members problems. How many of the prospects you serve have had issues with their health plan that they either couldn't get resolved or took a long time? Is a slight economic benefit worth the hassle of less than stelar customer service?

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Clover Health RTS Status

An email was sent from Sentinel to agents that recently completed their training in Sentinel. The email that was sent was an error and mentioned that they were NOT RTS, when in fact they ARE RTS.

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WellCare 2019 Star Rating Is Available

Based on the 5-Star Quality Rating System, Centers for Medicare and Medicaid Services (CMS) rate carriers on the performance of MA/MAPD plans. The scores range from (1) Poor to (5) Excellent.

WellCare manages these measures within five chapters.

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