Helping Talented Agents Close More Sales


Senior Markets

Senior Markets

Aetna's 2018 Front Runner Awards

Aetna will be announcing the agents who qualify for their 2018 Front Runner program within the next few weeks. Qualifications are based on sales of Aetna and Coventry Individual Medicare Plans (MA/MAPD, PDP) during the recent Annual Election Period.

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New Medicare Cards Update

Initially, CMS intended on mailing the Medicare cards with MBIs in April, which included new Medicare customers in all regions and existing Medicare customers within the Mid-Atlantic/PA region. However, CMS has pushed back the roll-out to existing customers until May; new customers will still receive MBIs in April.

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New Medicare Cards Start Mailing In April 2018

CMS will be removing Social Security Numbers from Medicare cards to prevent fraud, fight identitiy theft, and keep taxpayer dollars safe. They will be mailing the new Medicare cards from April 2018 through April 2019. Click here to view how CMS will be mailing the new Medicare cards in phases by geographic location.

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Avoid Frustration In Accessing The MLMS - Turn Off Pop-Up Blockers!

As noted in Tip 3 of the Plan Year 2017 Computer Configuration Requirements Quick Reference Guide, if you are having difficulty accessing the plan year 2017 registration training modules on the Marketplace Learning Management System (MLMS), you may be able to resolve the issue by enabling pop-up windows. See the quick reference guide for step-by-step instructions on how to configuer your computer for accessing the MLMS.

This quick reference guide also offers other suggestions to improve your user experience in accessing and working through the registration and training through the MLMS including:

  • Utilizing Chrome or Firefox web browsers, and
  • Downloading the latest version of Adobe Flash to optimize display of animations

Contact Us:

  • For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at [email protected] or call the Agent and Broker Call Center at 1-855-267-1515 and select option "1."
  • Direct questions about a client's Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596.
  • Direct questions about SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.

WellCare 2017 AHIP Release!


America's Health Insurance Plans (AHIP) has released their 2017 Medicare Certification training. Completion of this course is one of the annual requirements to market and sell 2017 WellCare products. To access your AHIP training, click into the AHIP site and log in.

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New Era Offering New Incentives!

New Era has introduced some fantastic new incentive programs that will get you going!

The Summer Bonus Campaign will help get you to the Leader's Conference in beautiful Riviera Maya even

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