I am not a techie. Like many people, I have a love/hate relationship with technology, and it has provided my sons with some great opportunities to give old Dad a tough time.
My approach to technology is that I am a fast adaptor if technology can help me work more effectively; otherwise, I am slow to adapt. I still don't understand all the remotes with the TV, and I write everything longhand before typing.
A couple of months ago, I was presenting a webinar. Right in the middle of my presentation, Microsoft Outlook started an update. The update killed the webinar and my recording of the webinar. A couple of days later, in the middle of a video call I was recording, the power went out and shut everything down.
I was frustrated at first, but it made me stop and think about how technology has been so positive in my life. Without it, there is no way I could conduct business from my home. With Go To Meeting and Skype, I can hold meetings and training sessions at any time. I can see the expressions and body language of attendees and gauge their interest in what I am saying. This technology has significantly reduced my need for travel and allows me to be more efficient.
With the need to do virtual enrollments right now, are you adapting and embracing technologies that can help you become more effective and efficient? An agent who can adapt will be an agent who is successful.