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Medicare Certifications 2019

Click on the name of the carrier below to view the certification information.

Click here to access a generic scope of appointment.

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  • Aetna
    Contracting

    To contract with Aetna/Coventry, please click here.

    Certification

    To certify with Aetna visit their certification website.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view Aetna's Scope of Appointment.

    Submit Business

    Please visit the Aetna Medicare Carrier Page to learn how to submit business.

    Other Information

    Dual Eligibility Verification Process for brokers outisde of Florida:

    • Brokers should call Aetna's Broker Services(BSD) 1-866-714-9301
    • Listen for the prompt for DSNP Eligibility verification service
      • Selecting this prompt will connect brokers with a Medicare Client Services Enrollment Specialist
    • The Enrollment Specialist are enrollment experts and can provide very detailed information re: dual eligibility including MARX review

    Register for local 2019 MA/MAPD product training by clicking here.

  • Alignment Healthcare
    Contracting

    To contract with Alignment Healthcare, please click here.

    Certification

    There is no information at this time.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to access Alignment Healthcare's Scope of Appointment.

    Submit Business

    Please visit the Alignment Healthcare Carrier Page to learn how to submit business.

  • AllWell
    Contracting

    To contract with AllWell, please click here.

    Certification

    To certify with AllWell, log into your agent portal.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to access AllWell's Scope of Appointment.

    Submit Business

    Please visit the AllWell Carrier Page to learn how to submit business.

    Other Information

    Attend one of AllWell's meetings to review the 2019 products and receive ASCEND training.
    All times are from 10AM-12pm and by appointment 2PM-4PM

    South Carolina

    • Wednesday, September 26th
      10AM-12PM
      Embassy Suites
      5055 International Blvd.
      Charleston, SC 29418
    • Thursday, September 27th
      10AM-12PM
      DoubleTree
      2100 Bush River Rd.
      Columbia, SC 29210
    • Friday, September 28th
      10AM-12PM
      Embassy Suites
      670 Verdae Blvd.
      Greenville, SC 29607

  • America's 1st Choice
    Contracting

    To contract with America's 1st Choice, please click here.

    Certification

    Face to face training is required.

    New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).

    Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.

    The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view America's 1st Choice's Scope of Appointment.

    Submit Business

    Please visit the America's 1st Choice Carrier Page to learn how to submit business.

  • Anthem BCBS
    Contracting

    To contract with Anthem BCBS, please click here.

    Certification

    To certify with Anthem BCBS click here.

    The access code for certification is: External-SelfReg.

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the Anthem BCBS Carrier Page to learn how to submit business.

  • BlueCross BlueShield of North Carolina
    Contracting

    To contract with BlueCross BlueShield of North Carolina, please click here.

    Certification

    All BlueCross BlueShield of North Carolina agents appointed to sell Medicare Supplement, Part D and Medicare Advantage must successfully complete AHIP training to sell for 2019.

    Medicare Advantage agents are required to attend the statewide training in August. Agents that have not completed the AHIP by August 1st will not receive an invitation to attend the MA training.

    If you complete the training through another carrier, you must log into the Blue Cross site or transmit your transcript to Blue Cross from the other carrier to receive credit.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view BlueCross BlueShield of North Carolina's Scope of Appointment.

    Submit Business

    Please visit the BlueCross BlueShield of North Carolina Carrier Page to learn how to submit business.

  • BlueCross BlueShield of South Carolina
    Contracting

    To contract with BlueCross BlueShield of South Carolina, please click here.

    Certification

    To certify with BlueCross BlueShield of South Carolina click here and go to Visit Now > Learning Management System.

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the BlueCross BlueShield of South Carolina Carrier Page to learn how to submit business.

  • BlueCross BlueShield of Tennessee
    Contracting

    To contract with BlueCross BlueShield of Tennessee, please click here.

    Certification

    There is no information at this time.

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the BlueCross BlueShield of Tennessee Carrier Page to learn how to submit business.

  • Care N' Care
    Contracting

    To contract with Care N' Care, please click here.

    Certification

    To certify for Care N' Care click here.
    Use code: EXCNCM19

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the Care N' Care carrier page to learn how to submit business.

  • Cigna-HealthSpring
    Contracting

    To contract with Cigna-HealthSpring, please click here.

    Certification

    To certify with Cigna-HealthSpring log into your producer portal.

    Please note:

    • All Agents must complete attestation requirements and certification by December 31, 2018, or forfeit renewal payments.
    • Agencies must complete attestation requirements by December 31, 2018, otherwise January 2019 payments will be withheld. Agencies that fail to complete these requirements by March 31, 2019, will forfeit payments. Agencies should also log-in with their NPN number now. They should have received two separate emails one for their username and a separate one with their current password.
    • To be eligible for reimbursement you need to complete your 2019 certification by September 15, 2018 AND sell five (5) net January 1, 2019 effective applications.

    Materials

    Click here to view Cigna-HealthSpring's Certification Roadmap.

    Scope of Appointment

    Click here to view Cigna-HealthSpring's Scope of Appointment

    Submit Business

    Please visit the Cigna-HealthSpring Carrier Page to learn how to submit business.

    Other Information

    Join Cigna-HealthSpring for one of their 2019 Rollout meetings!
    To register go to your agent portal and click on the training calendar.

    • Monday, September 10th
      10AM-11:30AM
      Marriott
      One Parkway East
      Greenville, SC 29615
    • Wednesday, September 12th
      10AM-11:30AM
      Marriott
      425 N. Cherry Street
      Winston-Salem, NC 27107
    • Thursday, September 20thThis meeting has been reschedule from Monday, September 17th to Thursday, September 20th due to Hurricane Florence. If you previously RSVP'd, you are still registered for the meeting.
      10AM-11:30AM
      Sheraton Airport Hotel
      3315 Scott Futrell Drive
      Charlotte, NC 28208

    Join Cigna-HealthSpring for their 2019 AEP Product Launch meetings!
    To RSVP email [email protected] or by calling 855-321-5500 with both the date and location included.

    • Tuesday, September 11th
      10AM-2PM
      Atlanta Marriott
      2000 Century Boulevard NE
      Atlanta, GA 30345
    • Wednesday, September 12th
      10AM-2PM
      Holiday Inn
      909 Holcomb Bridge Rd.
      Roswell, GA 30076
    • Thursday, September 13th
      10AM-2PM
      Hotel Indigo
      1776 Harvard Ave.
      College Park, GA 30337
    • Tuesday, September 18th
      10AM-2PM
      Hilton Garden Inn
      859 Cobb Place Blvd.
      Kennesaw, GA 30144
    • Wednesday, September 19th
      10AM-2PM
      Embassy Suites
      2029 Satellite Blvd.
      Duluth, GA 30097

  • Envision RX
    Contracting

    To contract with Envision RX, please click here.

    Certification

    Agents should have recieved a recertification invitation by this point. If you have not recieved one, please follow the instructions below.

    How to Login Without an Invite to Recertify (RETURNING AGENTS ONLY):

    • Go to https://social.webcomserver.com
    • Username is the agent’s email address that Envision has on file
    • Click “forgot your password”. This will send an email to reset the password.
    • The domain is enrx
    • If you are having issues with your Litmos certification test not appearing, there are two things you can do.

      1. Use a work station or a PC — Litmos does not run well on iPads or iPhones.
      2. Please turn off your popup blocker during the time you are certifying as popup blockers seem to be interfering with the certification from working properly.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to access Envision RX's Scope of Appointment.

    Submit Business

    Please visit the Envision Carrier Page to learn how to submit business.

  • Eon Health
    Contracting

    To contract with Eon Health, please click here.

    Certification

    There is no information at this time.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view Eon Health's Scope of Appointment.

    Submit Business

    Please visit the Eon Health Carrier Page to learn how to submit business.

  • Freedom Health
    Contracting

    To contract with Freedom Health, please click here.

    Certification

    Face to face training is required.

    New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).

    Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.

    The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.

    Materials

    Click here to view the Freedom Health Face to Face Training schedule.

    Scope of Appointment

    Click here to view Freedom Health's Scope of Appointment.

    Submit Business

    Please visit the Freedom Health Carrier Page to learn how to submit business.

  • Gateway Health Plan
    Contracting

    To contract with Gateway Health Plan, please click here.

    Certification

    Certification for Gateway Health is open at this time. In order to access the certification link you must re-contract and request it through Surance Bay.

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the Gateway Health Plan Carrier Page to learn how to submit business.

    Other Information

    Join Gateway Health for their 2019 Kick-Off Meetings.
    To RSVP for any of the meetings please email mailto:[email protected] with your name and date.

    Pennsylvania

    • Monday, September 10th
      9:30AM-12PM
      Courtyard Philadelphia City Avenue
      4100 Presidential Blvd.
      Philadelphia, PA 19131
    • Tuesday, September 11th
      9:30AM-12PM
      Hawthorn Suites
      7720 Main Street
      Fogelsville, PA 18051
    • Wednesday, September 12th
      9:30AM-12PM
      Sheraton Harrisburg Hershey Hotel
      4650 Lindle Road
      Harrisburg, PA 17111
    • Thursday, September 13th
      9:30AM-12PM
      DoubleTree by Hilton Hotel Pittsburgh Airport
      8402 University Blvd.
      Moon Twp., PA 15108
    • Friday, September 14th
      9:30AM-12PM
      Hampton Inn & Suites Grove City
      4 Holiday Blvd.
      Mercer, PA 16137

    Ohio

    • Monday, September 17th
      9:30AM-12PM
      Hilton Garden Inn Cleveland Airport
      4900 Emerald Court SW
      Cleveland, OH 44135

    North Carolina

    • Tuesday, September 25th
      9:30AM-12PM
      Courtyard Greenville
      2225 Stantonsburg Road
      Greenville, NC 27834
    • Tuesday, September 25th
      9:30AM-12PM
      Holiday Inn Express Hotel & Suites Fayetteville/Ft. Bragg
      1706 Skibo Road
      Fayetteville, NC 28303
    • Wednesday, September 26th
      9:30AM-12PM
      SpringHill Suites by Marriott Durham Chapel Hill
      5310 McFarland Drive
      Durham, NC 27707

  • HealthTeam Advantage
    Contracting

    To contract with HealthTeam Advantage, please click here.

    Certification

    Certification for HealthTeam Advantage is open at this time. In order to access the certification link you must re-contract and request it through Surance Bay.

    Materials

    Click here to view HealthTeam Advantage's Certification Guide.
    Click here to view HealthTeam Advantage's 2019 Product Training Guide.

    Scope of Appointment

    Click here to access HealthTeam Advantage's Scope of Appointment.

    Submit Business

    Please visit the HealthTeam Advantage Carrier Page to learn how to submit business.

    Other Information

    Join HealthTeam Advantage and Teal Premier Plans for their Kick-Off meetings.
    Click here to register.

    Triad Area Events:

    • Monday 9/10
      9AM-12PM or 1PM-4PM
      Winston-Salem Marriott
      425 North Cherry St.
      Winston-Salem, NC 27101
    • Tuesday 9/11
      9AM-12PM or 1PM-4PM
      Embassy Suites Greensboro Airport
      204 Centrepoint Dr.
      Greensboro, NC 27409
    • Firday 9/14
      9AM-12PM or 1PM-4PM
      Alamance Regional Hospital
      Education Center
      1240 Huffman Mill Rd.
      Burlington, NC 27215

    Charlotte Area Events:

    • Thursday 9/13
      9AM-12PM or 1PM-4PM
      Carolinas Healthcare System Union
      600 Hospital Dr.
      Monroe, NC 28112
    • Tuesday 9/18
      9AM-12PM or 1PM-4PM
      Carolinas Healthcare System Cleveland
      201 E. Grover St.
      Shelby, NC 28150
    • Wednesday 9/19
      9AM-12PM or 1PM-4PM
      Hilton Garden Inn of Hickory
      1320 17th St. Dr. SE
      Hickory, NC 28602

  • Healthy State
    Contracting

    To contract with Healthy State, please click here.

    Certification

    To certify with Healthy State, attend one of two certifcation classes held on Wednesday, August 22nd, and Wednesday, September 12th from 8:30AM - 11:30AM. Click here to register.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view Healthy State's Scope of Appointment.

    Submit Business

    Please visit the Healthy State Carrier Page to learn how to submit business.

  • Humana
    Contracting

    To contract with Humana MA, please click here.

    Certification

    To certify with Humana, log into your agent portal.

    Materials

    Click here to view Humana's AHIP transfer guide.
    Click here to view Humana's certification guide.
    Click here to view Humana's PPO certification guide.
    Click here to view Humana's PDP certification guide.
    Click here to view Humana's recertification guide.
    Click here to view Humana's Field Agent Reference Guide.
    Click here to view how to order supplies for Humana.
    Click here to view Humana's 2019 Producer Partnership Plan.

    Scope of Appointment

    Click here to view Humana's Scope of Appointment.

    Submit Business

    Please visit the Humana Carrier Page to learn how to submit business.

    Other Information

    Please join Humana for a webinar to understand their Medicare Assistance Programs, Special Needs Plans and Dual Eligible status.

    Wednesday, September 26th
    2PM EST
    Click here to add this to your calendar.
    Meeting number access code is: 593 318 300

  • Johns Hopkins
    Contracting

    To contract with Johns Hopkins, please click here.

    Certification

    Certification for Johns Hopkins is open at this time. In order to access the certification link you must re-contract and request it through Surance Bay.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view Johns Hopkins's Scope of Appointment.

    Submit Business

    Please visit the Johns Hopkins Carrier Page to learn how to submit business.

  • Optimum Healthcare
    Contracting

    To contract with Optimum Healthcare, please click here.

    Certification

    Face to face training is required.

    New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).

    Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.

    The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.

    Materials

    Click here to view the Optimum Healthcare Face to Face Training schedule.

    Scope of Appointment

    Click here to view Optimum Healthcare's Scope of Appointment.

    Submit Business

    Please visit the Optimum Healthcare Carrier Page to learn how to submit business.

  • SilverScript
    Contracting

    To contract with SilverScript, please click here.

    Certification

    Certification for SilverScript will open July 9th for general Medicare and August 10th for product specific certifications.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view SilverScript's Scope of Appointment.

    Submit Business

    Please visit the SilverScript Carrier Page to learn how to submit business.

  • UnitedHealthcare
    Contracting

    To contract with UnitedHealthcare, please click here.

    Certification

    To certify with UnitedHealthcare log into your producer portal.

    Materials

    There is no information at this time.

    Scope of Appointment

    There is no information at this time.

    Submit Business

    Please visit the UnitedHealthcare Carrier Page to learn how to submit business.

  • University of Maryland
    Contracting

    To contract with University of Maryland Health Advantage, please click here.

    Certification

    There is no information at this time.

    Materials

    Click here to view information on University of Maryland's 2019 Kick-Off Meetings. To register please email [email protected].

    Scope of Appointment

    Click here to access University of Maryland's Scope of Appointment.

    Submit Business

    Please visit the University of Maryland Health Advantage Carrier Page to learn how to submit business.

  • WellCare
    Contracting

    To contract with WellCare, please click here.

    Certification

    To certify with WellCare log into your WellCare University.

    Click here to view system requirements for WellCare's Annual Certification Training system.

    Important! Agents have up to three attempts to pass the master exam with a minimum score of 85%. After each failed attempt, there is a lock out period of 24 hours before the training can be re-accessed and the exam can be attempted again. Failure to pass the third attempt will result in a suspended status for 6-months.

    Materials

    There is no information at this time.

    Scope of Appointment

    Click here to view WellCare's Scope of Appointment.

    Submit Business

    Please visit the WellCare Carrier Page to learn how to submit business.

    Other Information

    Join WellCare for one of their 2019 AEP Kick-Off meetings

    • Tuesday, September 11th
      10AM-12:30PM
      Holiday Inn Biltmore East
      1450 Tunnel Road
      Asheville, NC 28805
      Click here to register
    • Thursday, September 13th
      10AM-12:30PM
      Governors Club
      11000 Governors Drive
      Chapel Hill, NC 27517
      Click here to register.