Medicare Certifications 2020
Click on the name of the carrier below to view the certification information.
Click here to access a generic scope of appointment.
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- Aetna
- Alignment Healthcare
- Allwell
- America's 1st Choice
- Anthem BCBS/Amerigroup
- BlueCross BlueShield of South Carolina
- BlueCross BlueShield of Tennessee
- Care N' Care - Texas
- Cigna-HealthSpring
- Eon Health/Clear Spring
- Envision RX
- Freedom Health
- Gateway Health Plan
- HealthTeam Advantage/Teal
- Healthy State
- Humana/CarePlus
- Johns Hopkins
- Optimum Healthcare
- SilverScript
- UnitedHealthcare
- University of Maryland
- WellCare
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Contracting To contract with Aetna/Coventry, please click here.
Certification To certify with Aetna visit their certification website.
Materials The Aetna Medicare Marketing Studio (MMS) is an ultra user-friendly one-stop online resource where you can find and order customizable CMS-approved marketing materials. On the Aetna Medicare Marketing Studio (MMS), you can find Aetna and Coventry-branded marketing materials such as mailers, flyers and more, to support year-round Medicare marketing campaigns. Agents are granted access once they become ready to sell Individual Medicare products.
Click here to view the guide on how to register and order materials.
Scope of Appointment Click here to view Aetna's Scope of Appointment.
Submit Business Please visit the Aetna Medicare Carrier Page to learn how to submit business.
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Contracting To contract with Alignment Healthcare, please click here.
Certification To certify/recertify with Alignment Healthcare, follow the directions below.
- Log into the Alignment agent portal
- Click on the Agent tab from the home screen
- Click the 2020 Certification link, you will not need to log in only your License number, NPN and selling market are required to continue.
- Upload your documents: 2020 AHIP, DOI license, and E&O.
You will have three attempts to complete the course with a minimum passing score of 85% (Be sure to schedule uninterrupted time to complete the entire assessment).
- Certifications remains a requirement to receive renewals. Please be sure that your annual certification is complete by 12/31/2019.
Materials 2020 AEP enrollment materials will be available through MESSER the last week of September.
Scope of Appointment Click here to access Alignment Healthcare's Scope of Appointment.
Submit Business Please visit the Alignment Healthcare Carrier Page to learn how to submit business.
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Contracting To contract with Allwell, please click here.
Certification To certify with Allwell, log into your agent portal
Click here to certify with Allwell.
Continue to the Learning Center portal to upload a copy of your required 2019 AHIP. While on the website you should complete the local market product training and exam which is available on the website.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to access Allwell's Scope of Appointment.
Submit Business Please visit the Allwell Carrier Page to learn how to submit business.
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Contracting To contract with America's 1st Choice, please click here.
Certification Face to face training is required.
New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).
Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.
The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view America's 1st Choice's Scope of Appointment.
Submit Business Please visit the America's 1st Choice Carrier Page to learn how to submit business.
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Contracting To contract with Anthem BCBS, please click here.
Certification To certify with Anthem BCBS click here.
The access code for certification is: External-SelfReg.
Please make sure you submit your updated licensure to [email protected]. Retaining an active license is a part of the Ready to Sell status.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment No information is available at this time. Please check back at a later date.
Submit Business Please visit the Anthem BCBS Carrier Page to learn how to submit business.
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Contracting To contract with BlueCross BlueShield of South Carolina, please click here.
Certification To certify with BlueCross BlueShield of South Carolina click here and go to Visit Now > Learning Management System.
Instructions for accessing the LMS
Agents should always use Internet Explorer when accessing our LMS system. Please Click here to access the BCBSSC LMS troubleshooting guide to help you navigate to Internet Explorer.
To log-in to LMS, have your agents follow the instructions below:
- • Open an internet explorer browser (chrome or edge will not work)
- o The internet explorer icon is a lowercase blue “e” with a gold halo
- • Go to southcarolinablues.com/agents.aspx
- • Once on the Agent landing page, click 'Visit Now' located in the middle bottom of the page
- • Click on the Learning Management System link located on the right side of the page. You will come to a 'SumTotal Systems’ log on page
- o Username: National Producer Number (NPN)
- o Password: the password the agent created for your LMS account
- • Click 'Log On'
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view BlueCross BlueShield's Scope of Appointment.
Submit Business Please visit the BlueCross BlueShield of South Carolina Carrier Page to learn how to submit business.
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Contracting To contract with BlueCross BlueShield of Tennessee, please click here.
Certification No information is available at this time. Please check back at a later date.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment No information is available at this time. Please check back at a later date.
Submit Business Please visit the BlueCross BlueShield of Tennessee Carrier Page to learn how to submit business.
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Contracting To contract with Care N' Care, please click here.
Certification No information is available at this time. Please check back at a later date.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment No information is available at this time. Please check back at a later date.
Submit Business Please visit the Care N' Care carrier page to learn how to submit business.
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Contracting To contract with Cigna-HealthSpring, please click here.
Certification Path to Certification
- • Agents cannot begin 2020 certification training until all contractual agreements are complete
- • All agents must complete 2020 Attestation requirements and certification by December 31, 2019 or forfeit renewal payments.
- • Cigna Medicare’s online attestation process allows Agents to complete all required contractual updates and attestations as part of our annual agent certification process.
- • Click here to head over to Producers’ University.
- • Complete all the required training on your track
- • Pass each course with a score of at least 85%. You have 3 attempts to pass
- • Launch and complete AHIP or Pinpoint Medicare Training from the Producers' University
- • Or upload a certificate (from AHIP, Pinpoint or Gorman Health)
Materials Click here to view Cigna-HealthSpring's 2020 Attestation Requirements.
Click here to view Cigna-HealthSpring's 2020 Certification Roadmap.
Other materials can be found by logging into your agent portal.
Scope of Appointment Click here to view Cigna-HealthSpring's Scope of Appointment
Submit Business Please visit the Cigna-HealthSpring Carrier Page to learn how to submit business.
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Contracting To contract with Eon Health/Clear Spring, please click here.
Certification Certification for Eon Health/Clear Spring will open July 22nd.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view Eon Health/Clear Spring's Scope of Appointment.
Submit Business Please visit the Eon Health/Clear Spring's Carrier Page to learn how to submit business.
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Contracting To contract with Envision RX, please click here.
Certification Agents will be sent a recertification invitation directly from Envision. If you have not recieved one, please follow the instructions below or click here
How to Login Without an Invite to Recertify (RETURNING AGENTS ONLY):
- Go to https://social.webcomserver.com
- Username is the agent’s email address that Envision has on file
- Click “forgot your password”. This will send an email to reset the password.
- The domain is enrx
- Use a work station or a PC — Litmos does not run well on iPads or iPhones.
- Please turn off your popup blocker during the time you are certifying as popup blockers seem to be interfering with the certification from working properly.
If you are having issues with your Litmos certification test not appearing, there are two things you can do.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to access Envision RX's Scope of Appointment.
Submit Business Please visit the Envision Carrier Page to learn how to submit business.
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Contracting To contract with Freedom Health, please click here.
Certification Face to face training is required.
New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).
Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.
The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view Freedom Health's Scope of Appointment.
Submit Business Please visit the Freedom Health Carrier Page to learn how to submit business.
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Contracting To contract with Gateway Health Plan, please click here.
Certification Certification for Gateway Health is open at this time. In order to access the certification link you must re-contract and request it through Surance Bay.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment No information is available at this time. Please check back at a later date.
Submit Business Please visit the Gateway Health Plan Carrier Page to learn how to submit business.
Other Information No information is available at this time. Please check back at a later date.
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Contracting To contract with HealthTeam Advantage, please click here.
Certification Existing HealthTeam Advantage/Teal Agents
If you an existing agent currently appointed with HTA/Teal, click here to access the 2020 certifications.
Agency PIN is: EXHTAMF20New HealthTeam Advantage/Teal Agents
If you are a new agent, click here. HTA/Teal 2020 certifications are included with new agent contracting.Materials Click here to view HealthTeam Advantage's Certification Guide.
Scope of Appointment Click here to access HealthTeam Advantage's Scope of Appointment.
Submit Business Please visit the HealthTeam Advantage Carrier Page to learn how to submit business.
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Contracting To contract with Healthy State, please click here.
Certification No information is available at this time. Please check back at a later date.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view Healthy State's Scope of Appointment.
Submit Business Please visit the Healthy State Carrier Page to learn how to submit business.
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Contracting
To contract with Humana MA, please click here.
Certification To certify with Humana, log into your agent portal.
Click here to view Humana's certification and recertification launch page.
Materials Individual Agent Ordering Sales Material (Pre-orders MUST be placed by 8/25/19 to guarantee delivery by October 1st)
- • Agents will be prompted to place an initial order for 2020 Humana Medicare Marketing Materials during their 2020 certification or re-certification course.
- • Agents can also place orders through the Medicare Sales Materials link in their Vantage Agent Portal or through the link below
- • Order 2020 Humana Medicare Marketing Materials
- • How to order 2020 Humana Sales Materials
Scope of Appointment Click here to view Humana's Scope of Appointment.
Submit Business Please visit the Humana Carrier Page to learn how to submit business.
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Contracting To contract with Johns Hopkins, please click here.
Certification Certification for Johns Hopkins is open at this time. In order to access the certification link you must re-contract and request it through Surance Bay.
To certify with Johns Hopkins, click here. The pin is JHHM2020
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view Johns Hopkins's Scope of Appointment.
Submit Business Please visit the Johns Hopkins Carrier Page to learn how to submit business.
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Contracting To contract with Optimum Healthcare, please click here.
Certification Face to face training is required.
New agents should register and create a profile by clicking here. You will need our Agency ID (309) and Agency Registration ID (AP51449).
Returning agents should log into your agent portal using your agent ID and password. If you have forgotten your password, click the “forgot password” button and a new one will be emailed to you. You may also call 1-877-877-0539 for assistance. Please DO NOT RE-REGISTER as that will create a duplicate profile impacting your commissions/renewals.
The VIP Portal is supported by Google Chrome. Using any other browser may impact your test submission or other browser errors.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view Optimum Healthcare's Scope of Appointment.
Submit Business Please visit the Optimum Healthcare Carrier Page to learn how to submit business.
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Contracting To contract with SilverScript, please click here.
Certification No information is available at this time. Please check back at a later date.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to view SilverScript's Scope of Appointment.
Submit Business Please visit the SilverScript Carrier Page to learn how to submit business.
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Contracting To contract with UnitedHealthcare, please click here.
Certification To certify with UnitedHealthcare log into your producer portal.
How to take certifications:
- Certification modules and tests are open 24 hours a day, seven days a week on Jarvis > Knowledge Center > Certifications.
- Each time you launch the assessment an attempt is counted, whether you complete the assessment or not. You will have six attempts to complete an assessment with a minimum passing score of 85 percent. Important: Be sure to schedule uninterrupted time in order to complete the entire assessment without losing an attempt.
- Upon answering a question, immediate feedback lets you know if you answered the question correctly or incorrectly.
Materials Click here to view the Certification User Guide.
Pre-order for enrollment guides is August 17th-September 1st.
Scope of Appointment No information is available at this time. Please check back at a later date.
Submit Business
Please visit the UnitedHealthcare Carrier Page to learn how to submit business.
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Contracting To contract with University of Maryland Health Advantage, please click here.
Certification To certify with University of Maryland, you must request it through Surancebay. If you have not yet received your certification link, please call us today at 866-568-9649.
Materials No information is available at this time. Please check back at a later date.
Scope of Appointment Click here to access University of Maryland's Scope of Appointment.
Submit Business Please visit the University of Maryland Health Advantage Carrier Page to learn how to submit business.
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Contracting To contract with WellCare, please click here.
Certification Certification for WellCare will open July 9th. To certify with WellCare log into your WellCare University.
Important! Agents have up to three attempts to pass the master exam with a minimum score of 85%. After each failed attempt, there is a lock out period of 24 hours before the training can be re-accessed and the exam can be attempted again. Failure to pass the third attempt will result in a suspended status for 6-months.
Materials Click here to view WellCare's ACT Training Guide
Scope of Appointment Click here to view WellCare's Scope of Appointment.
Submit Business Please visit the WellCare Carrier Page to learn how to submit business.
Other Information