Devoted Health: Change to PCP Requirement for PPO Plans

Starting February 1, Devoted Health will no longer require you to select an in-network primary care provider (PCP) for any of your clients joining their PPO plans. When you complete an electronic application in the agent portal, you can choose any of these 4 options for your clients:

  • Select an in-network PCP
  • Request that we assign an in-network PCP when your client becomes a member
  • Opt to select no PCP
  • Provide out-of-network PCP details (we won't assign a PCP)

Here's a video of this process in the agent portal.

Watch the Tutorial

If your PPO clients want to change or de-select their in-network PCP after February 1, they can call Devoted Health at 1-800-338-6833 (TTY 711).

If you have any questions, call us today at 866-568-9649!


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Charlotte, NC 28227

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