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    industry updates9

    Important and up to date news regarding the insurance industry.

    2020 Medicare Parts A & B Premiums and Deductibles

    On November 8, 2019, the Centers for Medicare & Medicaid Services (CMS) released the 2020 premiums, deductibles, and coinsurance amounts for the Medicare Part A and Part B programs.

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    SEP Announced For North Carolina

    FEMA has provided an update to the declared Special Enrollment Period (SEP) for those affected by hurricane Dorian, in the event they were unable to make an election during another qualifying election period. 

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    Urgent Announcement From CMS!


    Please be reminded that HICN will no longer be accepted or used as of 1/1/2020.  Members should use the new MBI, which protects patients' identities.  Members should treat this card with the same type of security as they did with the old cards that used their SSN.

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    EAgent Center Update

    Have you recently experienced an issue when logging in to EAgent Center?

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    Cigna Salesforce Update

    As you may be aware, Cigna Medicare planned on changing their CRM platform from eAgent to Salesforce for the 2020 AEP. In haring agents concerns around timing and training, they have decided to postpone the launch until after AEP to ensure a smooth transition.

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