News & Blog
American Benefit Life is The Primary Medicare Supplement as of April 1, 2024!
Liberty Bankers Insurance Group (LBIG) thanks you for being a part of the Liberty Bankers Insurance Group family. In order to provide their agents with their most competitive offerings, Capitol Life Insurance Company's products will be withdrawn from the market effective Monday, April 1, 2024. This strategic decision allows them to better serve the market with a single leading Medicare Supplement product.
Appointment Terminations
As a result of this change, your health appointment for Medicare Supplement with Capitol Life will be terminated within 30 days in all states. Due to this closure, you can no longer submit applications for the Capitol Life Medicare Supplement product.
Selling Opportunities Await with American Benefit Life
Although submitting business with Capitol Life is coming to an end, there are many opportunities that await for agents who sell Liberty Bankers Insurance Group's American Benefit Life (ABL) product. Medicare Supplement plans issued by ABL offer a 10% household discount, plus very competitive rates. View all of the states that ABL Medicare Supplement plans have to offer in the map below.
Important Commission Update
Capitol Life Insurance Company will continue to pay any of your vested renewal commissions. If applicable, your commission statements can be found at www.lbig.com under MyLBIG Portal Med Sup Capitol Life.
If you have questions about these changes, please contact the Liberty Bankers sales team below.
About Liberty Bankers Insurance Group
Based in Dallas, Texas, Liberty Bankers Insurance Group (LBIG) is a nationally recognized and respected group of insurance companies that offers a variety of life, health, and wealth products. Rated A- Excellent by AM Best, LBIG is comprised of American Monumental Life Insurance Company, American Benefit Life Insurance Company, Capitol Life Insurance Company, and Liberty Bankers Life Insurance Company.
Voice authorization process is retiring
The current option for using voice authorization when submitting an application will no longer be available starting April 1, 2024. When submitting an application, you have these options for authorization:
- Sales presentation in-person
- eSignature
- Sign on a touch screen device
- Sales presentation via phone
- eSignature (emailed or texted documents to review)
If you need a refresh, you can access the tools on the MyEnroller page of the agent portal.
If you have any questions, please contact Wellabe at 866-252-5594, option 2.
Keep the business you’ve worked so hard to sell
One of your important roles in keeping your business active is reaching out to lapsed clients to keep their policies in good standing.
A policy lapses when the premium payment is missed and not paid within 30 days after it’s due. Your client has a grace period of up to 60 days beyond the due date to reinstate the policy without any additional requirements. That is your chance to help them get back on track and retain their policy.
A lapse notice will be sent once the 15 days of the grace period is reached.
You can proactively check your business by accessing the Quality and Incentive Reports on Wellabe’s agent portal.
Wellabe’s agent portal provides access to a variety of resources, reports, and marketing materials. Join us to learn all about what makes Wellabe’s agent portal your best resource.
Register for a Final Expense webinar
Final Expense insurance:
Preparing clients for tomorrow to live better today
April 17 at 3 p.m. Central time
It’s important for you to do business with a company that focuses on your clients’ well-being — and yours. Our three Final Expense insurance products help your clients and their families be well prepared and well protected. Our instant-decision underwriting and 3-in-1 e-application makes enrollment fast and convenient for you.
Click here to register!
Life agent portal: Access to resources 24/7
May 3 at 10 a.m. Central time
Wellabe’s agent portal provides access to a variety of resources, reports, and marketing materials. Join us to learn all about what makes Wellabe’s agent portal your best resource.
Click here to register!
Final Expense insurance:
Preparing clients for tomorrow to live better today
May 16 at 2 p.m. Central time
It’s important for you to do business with a company that focuses on your clients’ well-being — and yours. Our three Final Expense insurance products help your clients and their families be well prepared and well protected. Our instant-decision underwriting and 3-in-1 e-application makes enrollment fast and convenient for you.
Click here to register!
Life agent portal: Access to resources 24/7
May 22 at 10 a.m. Central time
Wellabe’s agent portal provides access to a variety of resources, reports, and marketing materials. Join us to learn all about what makes Wellabe’s agent portal your best resource.
Click here to register!
Questions?
If you need assistance, please call Agent Sales Support at 866-252-5594, option 2, Monday–Friday, from 7:30 a.m. to 5 p.m. Central time or email
CMS is issuing a guidance regarding Medicare Part D coverage of chronic weight management products, also known as anti-obesity medications (AOMs). With the introduction of new AOMs to the market, questions have arisen regarding Part D coverage of these products. Specifically, we have been asked whether these products may be covered by Part D when they receive U.S. Food and Drug Administration (FDA) approval for an additional medically accepted indication.
The statutory definition of a covered Part D drug at section 1860D-2(e)(2) of the Social Security Act (the Act), excludes certain drugs and uses – specifically, those that may be excluded by Medicaid under section 1927(d)(2) of the Act. This includes “agents when used for anorexia, weight loss, and weight gain.” Since the beginning of the Part D program in 2006, all drugs when used for weight loss have been excluded from basic coverage.
CMS is clarifying that AOMs that receive FDA approval for an additional medically accepted indication, as defined by section 1927(k)(6) of the Act, can be considered a Part D drug for that specific use. For example, a glucagon-like peptide 1 (GLP-1) receptor agonist that receives FDA approval for chronic weight management alone would not be considered a Part D drug. If this same drug also receives FDA approval to treat diabetes or reduce the risk of major adverse cardiovascular events (cardiovascular death, non-fatal myocardial infarction, or non-fatal stroke) in adults with established cardiovascular disease and either obesity or overweight, then it would be considered a Part D drug for those specific uses only. Unless provided as a supplemental benefit, Part D coverage is still not available for AOMs when used for chronic weight management in patients who do not have the additional medically accepted indication.
In instances when an AOM receives approval for an additional medically accepted indication during the contract year, Part D sponsors may include such drugs on their current Part D formularies as they can be covered under Part D for that use. These drugs will be added to the Formulary Reference File (FRF) at the next available opportunity. Utilization management tools such as prior authorization, step therapy, and quantity limits that are approved by the Pharmacy & Therapeutics committee may be applied at the point-of-sale at the same time the drug is added to the formulary. Part D sponsors may consider using prior authorization for these products to ensure they are being used for a medically accepted indication. When an AOM receives approval for an additional medically accepted indication mid-year, CMS will evaluate FDA labeling and updated treatment guidelines (if available) when reviewing formularies for the upcoming year.
If you have any questions concerning this memorandum, please send an e-mail to
Liberty Bankers Insurance Group
Enhanced Agent Portals Are Live
Effective Friday, March 15, the Agent Portals for American Benefit Life Insurance Company and Capitol Life Insurance Company have been updated. The redesigned interfaces have a fresh new look and serve as an excellent resource for all your business needs. Plus, they are easy to access on your desktop, laptop, tablet, and smartphone.
To view the enhanced Agent Portals, please click on the links below and login in with your Agent ID and password.
If you have questions, please reach out to a Liberty Bankers team member or visit www.lbig.com.
Advantages of New eSignature Process
Effective Monday, March 18, Liberty Bankers Life Insurance Company will introduce new updates to the eApp process including a new signature method.
The new signature method is safe and easy to use. Plus, it streamlines the process for you and your client. The process eliminates a voice signature and introduces a type-to-sign option.
Additional eSignature Details
Currently, you are asked whether your applicant is physically present with you during your appointment. When "yes" is selected, you are prompted with two options – Telephone Signature (two minute call during eApp) and Type-to-Sign (face-to-face only).
We are replacing these options by asking the applicant to give you the "secret code" that is emailed or texted to them. When the code is entered and validated by the eApp system, it serves as proof that the applicant received the authorization and agrees to the Rx check. After, an electronic signature is applied to the HIPAA authorization document which is available to download.
Additionally, our Telephonic application is a great alternative for applicants that do not have an email address or cell phone number.
If you have questions about these updates, please reach out to their Agent Support team at 214-245-5292.
Liberty Bankers Life Insurance
Plus Series Product Line is Approved in New States
Hospital Indemnity: Indiana
Accident/Cancer/Critical Care/Heart & Stroke: Montana, Mississippi, Tennessee
Effective Thursday, March 14, 2024, Liberty Bankers Life Insurance Company's expanded supplemental health product line will be available in additional states. Hospital Indemnity Plus coverage is now available to start selling in Indiana. Additionally, Accident Plus, Cancer Plus, Critical Care Plus, and Heart & Stroke Plus is now available in Montana, Mississippi, and Tennessee.
If you are currently contracted to sell the Plus Series product line, do not forget to register to have access to the Agent Portal at AGENT.LBIG.COM. If you are not currently contracted, please contact your upline.
Aetna Senior Supplemental
Aetna now offers Recovery Care - Short Term Facility Care Insurance Plans in Pennsylvania.
Sales materials are now available to download/order. Just go to the agent side of AetnaSeniorProducts.com and click Products > Order Supplies.
It's easy to start selling
Get quotes on the go, straight from your phone with our free mobile app. It’s easy to install the app on your mobile device from both the Apple App Store and the Android Play Store. Just search for "Quotes on the go."
Note: The last application submission and signature date for the existing Nursing Facility Care plans in Pennsylvania will be May 28, 2024.
National Association of Dental Plans
NCD Elite by MetLife is now available in New York and Connecticut!
- Broad range of max benefits: $1,500, $3,000 and $5,000
- High Basic coinsurance of 80% in the first year
- No waiting periods on Preventive and Basic care
- Large national network
- Quick and seamless claims process: most claims processed within 24 hours!
And that's IN ADDITION the outstanding service and support you and your clients receive from NCD and MetLife!
Don't Delay: Start Selling NCD Elite by MetLife Today!
American National Insurance
New Annuity Suitability Form Required March 13th
Effective March 13, a new version of the 4465 form series, the Annuity Suitability form, will be required for all new annuity applications.
To ensure a smooth transition, all applicable electronic platforms will be automatically updated to accommodate the new form. ExpertForms will be updated on the same day, providing you with the latest tools for your annuity sales process.
Please Note: Beginning March 13, the old version of the form will no longer be accepted. It is crucial to use the updated form to avoid potential delays in business operations. Remember to check the revision date on the bottom right corner of the form, which should be marked as RV 12-23.
New revision dates will be applied to the following affected forms:
- 4465-NAIC RV 12.23
- 4465-NAIC-MN RV 12.23
Access the new suitability guide here!
In addition to this change, the 4394 form series will be removed for annuity new business only. Moving forward, ExpertForms will be transitioning to the industry standard:
ACORD 1035 EXCHANGE / ROLLOVER / TRANSFER eFORM
This change will align paper with our electronic applications and help the annuity new business team streamline these requests on one form.
Attention Oregon Agents:
New form available starting March 13: 11207-OR
Wellabe
New application requirements
Beginning April 1, 2024, you will be required to provide the Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) for all new Health and Final Expense insurance applicants. This requirement will help streamline the application process by improving instant-decisioning and straight-through processing. SSNs and ITINs are a reliable and universal way to verify a person’s identity and will allow them to determine if someone already has coverage while reducing the number of duplicate accounts. Wellabe will also be able to properly identify household discount allocation for customers with multiple policies and verify coverage threshold.
If you have any questions, please call Wellabe's agent support at 800-547-2401.