SSA/RRB ​Premium Deduction Issue
Members who requested premiums to be deducted from their SSA/RRB for 2019 plans will need to send payment directly to Humana due to a system issue with the Social Security Administration.What Happens Next?
The following changes will be available for quoting on May 17, 2019, for May 18, 2019, and later effective dates.
Aetna has a few updates on the Aetna RX Home Delivery, DSNP Mmarketing materials, and compliance in 2019.
As WellCare continues to provide improved experiences for their sales partners, effective 5/3 the requirement for electronic application verification will be eliminated. Moving forward, agents are no longer required to call the ePAV line to verify enrollment prior to the processing of online applications.
Did you know that Aetna MAPD members have the option of emailing Member Services directly to ask questions versus calling in and possibly waiting on hold during peak times?
Humana's External Channel Order Site is down due to a certificate renewal issue.
National General has some product change updates coming up. The following changes will be available for quoting on April 17th, 2019 for April 18th, 2019 and later effective dates.
SureBridge has added new information added to Chesapeake coverage issued/declined agent emails.
American Equity is committed to providing our agents with training and important information for compliance with state regulations.
Effective Monday, April 8, when you login to the interactive agent website, you will see a one-time pop-up window that includes three documents.
Humana has released their April schedule of webinars and a few training aids to help you out.