Industry News

Cigna-HealthSpring's $50 Prevention Bonus Customer Program

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Category: Carrier Updates

Published: Thursday, 10 January 2019

Written by Rebekah Williams

Cigna-HealthSpring recognizes that preventive care and screenings are vital to their customers’ overall health, and it’s their goal to help them to stay as healthy as possible. Completing preventive screenings, like the 360 Exam (wellness exam), can help reduce overall health care expenses and to identify and treat small issues before they become big problems.

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Discontinuation of Medicare Supplement Plans

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Category: Carrier Updates

Published: Wednesday, 09 January 2019

Written by Barbara Huffman

*** Important Agency Directive from Equitable Life & Casualty ***    

At Equitable Life & Casualty (Equitable), we are committed to providing your clients with competitive products that help fulfill their needs. As a result, we are discontinuing sales of our Medicare Supplement program effective January 15, 2019 in the states of Delaware and North Carolina. 

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Molina Marketplace Paying SEP Commission (All States)

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Category: Carrier Updates

Published: Tuesday, 08 January 2019

Written by Rebekah Williams

Molina Marketplace is excited to announce that enrollments made during the Special Enrollment Period (SEP) will be compensated for 2019 going forward.

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Cigna-HealthSpring Important Instructions For Completing OEP Enrollments

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Category: Carrier Updates

Published: Monday, 07 January 2019

Written by Rebekah Williams

With the new Medicare Advantage open enrollment period (OEP) officially underway, Cigna-HealthSpring wants to make sure that you’re getting credit for every sale that qualifies for an active OEP enrollment.

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WellCare's 2019 AEP Wrap-Up

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Category: Carrier Updates

Published: Monday, 07 January 2019

Written by Rebekah Williams

WellCare has given an update on 2019 plan materials, member portal registration issues, 2019 information on WellCare.com, and 1/1/2019 effective - application processing.

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Liberty Bankers Life System Error

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Category: Carrier Updates

Published: Friday, 04 January 2019

Written by Rebekah Williams

It has come to Liberty Bankers Life attention that a system’s error resulted in premium payment being withdrawn from Liberty Bankers Life policy holders’ bank accounts twice.  This “double draft” only impacted active contract holders with a draft date of 01/01/2019.

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Anthem BCBS Medicare ID Card Downloads

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Category: Carrier Updates

Published: Wednesday, 02 January 2019

Written by Rebekah Williams

Here’s how you can download your members’ ID Cards. Please be advised that ID cards were sent out LATE and will be arriving shortly. Please do not click the order key.

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A Few Reminders From Aetna

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Category: Carrier Updates

Published: Wednesday, 19 December 2018

Written by Rebekah Williams

Aetna thanks you for your business during 2018 and wanted to remind you to recertify for your renewal payments by December 31st. 

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Molina's Holiday Schedule

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Category: Carrier Updates

Published: Wednesday, 19 December 2018

Written by Rebekah Williams

To all Molina's broker partners: the Broker Support Unit's hours will vary for both the Christmas and New Year's holidays coming up.

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UnitedHealthcare's Network Update - Duke LifePoint

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Category: Carrier Updates

Published: Tuesday, 04 December 2018

Written by Rebekah Williams

UnitedHealthcare strives to provide Medicare Advantage (MA) members with access to quality health care by contracting with a broad network of hospitals at affordable rates. Recently, you may have heard that UnitedHealthcare provided Duke LifePoint a comprehensive proposal more than two months ago to begin renewal negotiations.

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