Industry News

eAgentCenter Outage

The eAgentCenter is currently down. The issue has been reported and is being worked on, so don't panic!

New Policies Expand Healthcare Opportunities for DACA Recipients

The US Department of Health and Human Services (DHHS) finalized a rule through the Centers for Medicare & Medicaid Services (CMS) that will expand healthcare access for Deferred Action for Childhood Arrivals (DACA) recipients under the Biden-Harris Administration. The rule will go into effect on November 1, 2024.

Cigna and Ameritas Network News!

Ameritas Dental Network Expansion News!

Ameritas is excited to announce the expansion of their Ameritas Classic dental network through a new network-sharing arrangement with United Concordia Companies Inc. (United Concordia) effective May 1, 2024.* They anticipate this will increase their dental network access points by more than 5,100, while improving our network utilization by approximately 2%. Actuarial will release state-specific network numbers in March.**

This network expansion will increase claim savings for your members, help close the network gap, and increase your sales opportunities.

There will be no changes to member ID cards and the new providers will be added to the provider online directory.

Contact your Ameritas sales representative to learn more!

NC Medicaid Expansion

The North Carolina Medicaid Expansion Began December 1, 2023. Here's what's new:

North Carolina has expanded who can get Medicaid starting December 1, 2023. Adults ages 19 through 64 earning up to 138% of the federal poverty line (e.g., singles earning about $20,000/year or families of three earning about $34,000/year) may be eligible. Current beneficiaries with full Medicaid coverage will not see any changes.  The state expects to expand coverage to approximately 600,000 individuals in North Carolina.

MassMutual Ascend Talks Best Interest Standard in Kansas, Oregon, and Washington

Important developments are underway - hear the news from MassMutal Ascend: the Best Interest Standard is coming to multiple states!

CMS: Selling in the Marketplace

Following the end of the continuous enrollment condition on March 31, 2023, states are now required to resume regular eligibility and enrollment operations for Medicaid and the Children’s Health Insurance Program (CHIP), including renewals and coverage terminations. As an agent or broker, you are an essential partner in connecting consumers with health insurance coverage during these transitions. This is also a great opportunity to grow your book of business or gain referrals and connections.


Main Office:
2401 Sardis Road North, Suite 110
Charlotte, NC 28227

Texas Office:
9441 Lyndon B. Johnson Fwy Suite 512
Dallas, TX 75243

Mississippi P&C Office:
180 Canal Place
Philadelphia, MS 39350

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