While the Epic Tapestry system, which is replacing Health Alliance's claims and customer service platform, is functioning well, they want to acknowledge that their conversion created challenges for their members, groups and agents. Health Alliance's billing, ID card and portal issues were not what was expected with this transition, and Health Alliance apologizes for the frustration it has caused.

Molina has extended the February binder payment for members in all states but New Mexico.

Aetna is expanding certain products into Arkansas and New Hampshire starting on February 3!

Rates for Americo's Multi-Year Guaranteed Annuity, Platinum Assure Series, will change effective February 1, 2023. To lock in the current rates, applications must be received in the Home Office by January 31, 2023, 5:00 PM Central. All funds on applications received by the end of day on January 31, 2023, must be received in the Home Office by March 17, 2023, 5:00 PM, Central, to receive the current rate. 

New Era has announced that there will be a rate adjustment for new business Health Saver Plus Gold in:

Two Special Enrollment Periods have been announced for Georgia.