News & Blog

Aetna Senior Supplemental Insurance

Update: Final Expense processing and administration

Aetna was made aware of a security incident impacting a third-party vendor who administers Final Expense whole life insurance for Aetna Senior Supplemental Insurance.

Alignment Health Care Awarded 5 Star Rating in NC and Nevada

Alignment Healthcare Announces Improvement of NC and NV Medicare Advantage HMO 2024 Rating to 5 Stars, Highest Score from Medicare

ORANGE, Calif., June 24, 2024 (GLOBE NEWSWIRE) -- Alignment Healthcare, Inc. (NASDAQ: ALHC) today announced that the Centers for Medicare and Medicaid Services (CMS) recalculated the 2024 Star Rating of its H5296 Medicare Advantage (MA) HMO contract in North Carolina and Nevada, resulting in a 5-star out of a possible 5-star rating. Every year, CMS evaluates plans based on a 5-star rating, with 5 stars representing “excellent” performance.

Alignment Health Offers Discounted AHIP

Alignment Healthcare is offering its agents a discounted rate for AHIP certification.

Ambetter Health's Commission Recoupment on Canceled or Termed Policies

Going forward, Ambetter Health will conduct monthly reviews of commissions paid to Ambetter Health brokers. These reviews will identify policies that have been retroactively canceled or termed.

Humana's Change Health Care (CHC) service restoration

CHC services have been partially restored with Humana, allowing Humana’s Enrollment Department to resume Medicaid eligibility verification processes. For many beneficiaries, this verification was paused during the CHC outage. With the eligibility verification resuming, Humana will deny enrollment requests if Medicaid eligibility cannot be verified.

No Agent Portal Access 6/29-7/1 for Great Western Insurance

The Great Western Insurance Company, a subsidiary of Wellabe, announced that multifactor authentication will be coming to the agent portal, limiting access to the portal from 8 a.m. on June 29 until 8 a.m. on July 1. Agents will not be able to login or view information stored on the portal during this window.

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