Liberty Bankers Insurance Group Has New Updates!

Liberty Bankers Insurance Group

Enhanced Agent Portals Are Live

Effective Friday, March 15, the Agent Portals for American Benefit Life Insurance Company and Capitol Life Insurance Company have been updated. The redesigned interfaces have a fresh new look and serve as an excellent resource for all your business needs. Plus, they are easy to access on your desktop, laptop, tablet, and smartphone.

To view the enhanced Agent Portals, please click on the links below and login in with your Agent ID and password.

• American Benefit Life
• Capitol Life

If you have questions, please reach out to a Liberty Bankers team member or visit www.lbig.com.

Advantages of New eSignature Process

Effective Monday, March 18, Liberty Bankers Life Insurance Company will introduce new updates to the eApp process including a new signature method.

The new signature method is safe and easy to use. Plus, it streamlines the process for you and your client. The process eliminates a voice signature and introduces a type-to-sign option.

Additional eSignature Details

Currently, you are asked whether your applicant is physically present with you during your appointment. When "yes" is selected, you are prompted with two options – Telephone Signature (two minute call during eApp) and Type-to-Sign (face-to-face only). 

We are replacing these options by asking the applicant to give you the "secret code" that is emailed or texted to them. When the code is entered and validated by the eApp system, it serves as proof that the applicant received the authorization and agrees to the Rx check. After, an electronic signature is applied to the HIPAA authorization document which is available to download.

Additionally, our Telephonic application is a great alternative for applicants that do not have an email address or cell phone number.

If you have questions about these updates, please reach out to their Agent Support team at 214-245-5292.