News & Blog
Cigna has officially launched their 2024 Medicare certification and have made a few improvements!
We are pleased to announce that the 2024 Elevance Certification is now available!
What this means for you:
1.) Freedom/Optimum certification is included in the Elevance Certification.
2.) There will not be a separate test/module for Freedom/Optimum in the Elevance Certification or their VIP Portal.
3.) Taking the 2024 certification automatically certifies you for 2023!
4.) All modules must be completed in order for a certification of completion to generate.
5.) Once completed, please save/download your certificate for the completion of the Elevance Certification.
6.) Just like last year, the Elevance certificate will be uploaded into the VIP Portal in place of where the AHIP upload was in previous years.
7.) The 2024 VIP Portal will launch at the end of this week/beginning of next week and you will be able to upload the Elevance Certification at this time.
8.) Early Bird Sweepstakes - complete the Elevance Certification by July 31st to be entered to win a $500 e-gift card!
Please use the instruction link below for accessing the Elevance Certification.
Don't forget we also have a discount for the AHIP certification. Click here to get started!
If you have any questions, please give us a call at 866-568-9649!
Starting July 7th, Aetna will offer an authorization code signature option for E-Apps in their Aetna Quote & Enroll tool. This will replace the security question signature option.
You will have an option to send a system-generated authorization code to applicants by email or by text message (SMS).
How the authorization code signature works
- The applicant will receive their unique six-digit authorization code (by email or text).
- The applicant will share that authorization code with the agent.
- The agent will enter that authorization code into Aetna Quote & Enroll.
- Once our system validates the code, the agent can proceed to the Sign & Submit section.
The existing security question signature option will remain available until July 20 to allow time to transition to using the new authorization code signature option.
If you have any questions, please call us today at 866-568-9649!
Devoted's PY2024 Registration is now available! Log into your Devoted Health Agent Portal and select the "Start RTS Certification Now" button in the banner to begin!
Use of Medicare ID card in marketing materials - CMS prohibits the use of the Medicare name, logo, or products in a misleading way. It must be clear that the entity being represented in the material is not Medicare or representing Medicare or the Federal Government.
The Medicare ID card can be used in materials as long as CMS has given prior authorization to use it, and it is not misleading.
Follow the process below for obtaining prior CMS approval:
- Send an email to the
This email address is being protected from spambots. You need JavaScript enabled to view it. (This email address is being protected from spambots. You need JavaScript enabled to view it. ) outlining how the Medicare ID card image will be used and in what materials. - After submission, you will receive either an approval or disapproval from the CMS marketing mailbox.
- If approved, you need to upload the email approval along with the actual piece to Compliance for the review process.
If you have any questions, call us today at 866-568-9649!
You may also email our Compliance Department at
Two new requirements established by the Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) have gone into effect. The 2024 Notice of Benefit and Payment Parameters (NBPP) outlined additional requirements agents, and brokers must take when assisting consumers with the Marketplace. Click here to view.